Shipping & Delivery

We are dedicated to delivering your parcels as efficiently as possible and kindly request your understanding and patience at this time. Please be assured that our hardworking team is tirelessly working to ensure your parcels are delivered to you as soon as possible. We prioritize your satisfaction and sincerely appreciate your ongoing support and understanding.

All orders will take us about 5 to 7 business days to process. Please also note that we will only process the order upon verification of the payment which will take approximately 1 to 2 days. 

Nowadays, we ship worldwide and deliver to the following countries:

  • Free Standard Shipping to HK for all orders

    Free Express Shipping to HK for orders above HKD 500

  • Free Express Shipping to Taiwan for orders above HKD 800

  • Free Express Shipping to China Mainland for orders above HKD 800

Standard Delivery

  • Your order will be delivered by Hong Kong Post (Local without tracking)
  • We shall not be liable for any forms of lost packages
  • Shipping confirmation will be sent to you

Express Delivery

  • Your order will be delivered by local courier, SF Express (Cash on delivery).
  • SF Express, please click me for the address of the pick-up point.
  • Shipping confirmation will be sent to you with track number 

SHIPPING TERMS & POLICIES

1. All orders will be shipped to the address provided by the customer upon check-out. We shall not be liable for any forms of lost packages due to incorrect/missing details of the address. 

2. For the returned package due to an invalid address or if the package is unclaimed at your local post office, you will bear full responsibility for the shipping charges necessary for a re-shipment. In such cases, a return or refund is strictly prohibited. 

3. By shopping with us, you are responsible for all applicable customs charges.

4. Please note that we will not be responsible for lost or stolen items once declared 'Delivered' by the delivery service.